What are the switching costs for Your FLOCK?
They really aren’t a lot…
In the world of technology, especially in business to business sales. A consumer (or user) worries about the cost of switching. We are not immune to this at Your FLOCK with our team engagement platform. As there are many different versions of employee engagement surveys out there. And also in many different ways. A team leader or manager can help increase employee happiness and engagement. Not just by using Your FLOCK
But what does the switching cost mean?
Switching costs are the costs that a consumer incurs. As a result of changing brands, suppliers, or products. This can be anything from changing your favourite washing up powder. To “contracting in” a million pound software project for your business.
Although most prevalent switching costs are monetary in nature. There are also psychological, effort-based, and time-based switching costs.
Types of switching costs include:
- Exit fees (when breaking contract)
- Equipment costs (when changing service provider)
- Installation costs.
- Learning costs (time and effort, training)
- Start-up costs
- Convenience (location)
- Emotional costs (relationships, new employees, brand)
- Risk (financially, psychologically, and socially)
Good news.
The good news for users of Your FLOCK is that most of the above are minimised or minimal. When it comes to using our software as a service. And this is due to how it has been designed. And our pricing structure.
As at Your FLOCK, our software doesn’t integrate with other systems. You don’t need a different ATS or CRM to use it. It’s an internalised system. It’s plug and play. And anyone can use it. You don’t need training on it more than a quick demo. And the whole team can use it as long as they have the internet and a laptop.
There are NO equipment costs with Your FLOCK. Our team engagement platform is housed on our own servers with a variety of suppliers. So much so you don’t have to hold anything on your own machines or inhouse. Whilst our pricing structure means it is a roll on and roll off contract of a month per user.
The only time this changes is if you take up the team togetherness programme offers of 6 or 12 months. And then as there is a price differential of up to 40% – we offer a yearly package. Which again after a year (or the 6 months) our team togetherness programme is a month by month deal.
And we have no exit fees on any of our packages.
So this positively covers:
- Exit fees (when breaking contract) NONE
- Equipment costs (when changing service provider) NONE
- Installation costs. NONE
- Start-up costs. NONE
- Learning costs (time and effort, training) NONE
In fact, Your FLOCK has been designed to help you with the last part. Around learning and development training and so it actually saves you time.
What about the other switching costs?
Let’s take these one by one. As they are:
- Emotional costs
And…
- Risk (financially, psychologically, and socially)
The Emotional costs.
This is up to you and your relationships. Be that with your incumbent supplier of a similar SAAS product. Or your own in house employee engagement surveys. With a plug and play SAAS product switching is easy. As they are made this way. The power is in your hands.
Whereas for inhouse employee surveys, you might have to show WHY Your FLOCK is better. Then by simply doing it yourself.
The arguments for this are that
- Your FLOCK does this all for you – so it saves time.
- Our assessments on values cannot be beaten in house.
- Our employee engagement surveys are based on individual values. And so richer.
- Our analysis on the feedback and responses is done for you.
- People like our dashboard and the ease of using our system.
- Other products are anonymous and so miss the point of personalised feedback.
And there are many more. Including that our system comes with the solution to cultural alignment as well. With our training and learning and development features powered by machine learning.
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Risk (financially, psychologically, and socially)
Your FLOCK has been purposefully priced with a very high ROI for minimising the financial risk of any new system. It is proven in the marketplace. And helps teams stay together for longer. Saving money on employee churn or turnover at a rate of at least three to one. For many professional services firms this ROI is a LOT higher. For their employee retention.
Psychologically, you are safe with Your FLOCK. With our product having been made by more than a dozen specialists in learning and development. And with the psychological understanding of years of business practice. From Stanford and the University of Manchester.
Socially, Your FLOCK, is a team engagement tool and so social accountability is at its core. Not only with the idea of weekly or fortnightly feedback based on your values from individuals. But also the team / company culture map it creates. And the exploration into team values and company culture this allows.
Use Your FLOCK and explore all this today.