Digital Media Stream increases engagement by 13% and keeps 0% employee turnover with Your FLOCK
‘Your FLOCK helped us to have better 1-2-1s within our team that helped us to retain all employees whilst our team grew.‘
– Dave Watson, Director & Co-Founder, Digital Media Stream
BACKGROUND
Digital Media Stream is a proud HubSpot Platinum Solutions Partner. They are a Manchester-based Digital and Inbound Marketing Agency established in 2011 by Dave and Simon to specifically help SMEs fuel their revenue growth through optimised marketing strategies and activities.
They provide integrated marketing solutions to help you attract, engage and convert prospects into customers.
THE CHALLENGE
In a post-pandemic world we identified the following trends:
- The recruitment market has opened up to remote work so it is more difficult to retain the best employees
- The recruitment industry is booming at the moment and team leaders have less and less time to engage and lead employees due to day-to-day workload
Simon and Dave were growing their team at Digital Media Stream but wanted to make sure that as they recruit more people in, they do not lose them. They wanted to make sure they retain their unique culture that supports Growth, Result Focus, and Teamwork.
This is an example report from our team – Your FLOCK
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THE SOLUTION
Digital Media Stream signed up to Your FLOCK in August 2021.
We first used our 5-Minutes Research-Based Survey derived at The University of Manchester to identify the core values of each individual to find out what motivates them the most at work.
Then, we collected 1-Minute Weekly Feedback from the team uniquely tailored to each individual.
On the back of the feedback, we sent Weekly 1-Page Reports to each team leader with an overview of team engagement and action plans for 1-2-1s with employees that require their support.
PERFORMANCE RESULTS
After 6 months of using Your FLOCK we are proud to announce that:
- Improved the overall employee engagement by 13% from 67% to 80%.
- Employee turnover minimised to only 0% (when the industry average is 30%)
- Suggested 22 1-2-1s for team engagement improvement
- Generated 10 comments on behaviours people recognise as more engaging.
Minimising employee turnover from industry average (30%) to 0% created a cost-saving of £20,000/year for The Digital Media Stream by minimising hiring, onboarding, and management costs.
We are very impressed with the results above. We firmly believe that Simon and Dave, the co-founders of Digital Media Stream, are onto something great and are set to become one of the best agencies in the UK.