BACKGROUND

IMD is a law firm bringing together a diverse team of experts and helping international clients to solve their legal issues in the UK.

The company is about 25 employees and 10 self-employed consultants and is led by Iwona and Marcin Durlak.

THE CHALLENGE

During the pandemic, IMD made a shift to become a fully remote-working business. They continued to work remotely even after the lockdown was finished. Now, they manage their teams in a hybrid approach – their team members can still come to the office, if they choose to do so. It is a very unlikely management approach in the more traditional legal services industry.

As the business grew, Marcin and Iwona wanted to make sure they have the right technology to retain the best employees and attract great talent. They wanted to make sure that their staff is engaged whilst working remotely. They also wanted to make sure they can quickly identify individuals who need their support to make sure that their workforce is motivated and productive.

 

Your FLOCK Example Report

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THE SOLUTION

IMD signed up to Your FLOCK in August 2021. 

We first used our 5-Minutes Research-Based Survey derived at The University of Manchester to identify the core values of each individual to find out what motivates them the most at work.

Then, we collected 1-Minute Weekly Feedback from the team uniquely tailored to each individual.

On the back of the feedback, we sent Bi-Weekly 1-Page Reports to each team leader with an overview of team engagement and action plans for 1-2-1s with employees that require their support.

 

PERFORMANCE RESULTS

After 6 months of using Your FLOCK we are proud to announce that:

• Employee turnover minimised to only 8% (when the industry average is 44%)
• Suggested 38 1-2-1s for team engagement improvement
• Generated 36 comments on behaviours people recognise as more engaging.

Minimising employee turnover from industry average (44%) to 8% created a cost-saving of over £100,000/year for IMD by minimising hiring, onboarding, and management costs.

We are very impressed with the results above. Based on their progress and the focus on investing in people, we firmly believe that IMD is onto something great. It is set to create a truly unique culture enabling IMD to grow further and strengthen its leading position in the market.